Responsible Gaming

Play for fun. Stay in control.

Real-money trivia involves financial risk. Only stake what you can afford to lose, and treat winnings as a bonus rather than an income. If play stops being fun, use the tools below or contact us.

118+ Only

YUKO is strictly for adults aged 18 and over. Identity verification (BVN or NIN) is required before real-money play, and accounts found to belong to anyone under 18 are closed with any balance handled in line with our Terms. If you believe a minor is using YUKO, email support@yuko.lol.

2Deposit & Stake Limits

In the app, open Settings → Responsible Gaming to set:

  • Deposit limit: a cap on how much you can add to your wallet. Once reached, deposits are blocked until the limit period resets.
  • Stake limit: a ceiling on how much you can stake. When the limit is reached, gameplay is paused automatically.

Lowering a limit takes effect immediately. Raising or removing one is deliberately slower so that it is a considered decision rather than a reaction to a losing streak.

3Session Reminders

Turn on Session reminders in the app to get a prompt at the interval you choose while you play. Each reminder shows how long you have been playing so you can decide whether to carry on or stop.

4Taking a Break & Self-Exclusion

  • Take a break: pause your account for a short, fixed period. Play and deposits are blocked for the duration; you can still withdraw your balance.
  • Self-exclusion: close your account to play and deposits for six months or longer. Self-exclusion cannot be reversed early, and we will not send you promotional messages while it is active.

Both options are in Settings → Responsible Gaming. If you cannot access the app, email support@yuko.lol and we will apply the break for you.

5Signs of Problem Play

It may be time to stop or seek help if you notice that you:

  • Stake more than you planned, or chase losses to win money back.
  • Borrow money, or use money meant for bills, rent or food, to play.
  • Hide how much time or money you spend from family or friends.
  • Feel anxious, irritable or low when you are not playing.
  • Have tried to cut down and not managed to.

If any of these sound familiar, set a limit or take a break today, and talk to someone you trust.

6Getting Help

Our support team can set limits, apply a break or self-exclusion, and close your account on request. Email support@yuko.lol.

Contact

NAVIE LABS LIMITED (RC: 6876732)
Federal Capital Territory, Abuja & Lagos State, Nigeria.
Email: support@yuko.lol