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Privacy Policy

Nigeria Data Protection Regulation (NDPR) & Global Security Standards

Strict BVN & Financial Privacy Guarantee: Your Bank Verification Number (BVN) and National Identity Number (NIN) are never stored in plain text and are NEVER shared with third-party advertisers or game opponents. Credentials are securely verified directly via CBN-licensed payment switches solely to confirm that you are at least 18 years old and prevent identity theft.

1Introduction & Scope

NAVIE LABS LIMITED (RC: 6876732) ("YUKO", "we", "us") operates as a Data Controller committed to safeguarding the personal data of our users across Nigeria. This Privacy Policy details our practices regarding the collection, utilization, storage, and protection of your personal information in compliance with the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation (NDPR).

2Information We Collect

To provide competitive real-money trivia and comply with regulatory obligations, we collect the following categories of data:

  • Personal Profile Data: Full name, username, phone number, email address, date of birth, and avatar selection.
  • Regulatory Identity Credentials (KYC): Encrypted BVN hash, NIN hash, and government identification document copies (for Tier 2 withdrawal limits).
  • Financial & Transactional Records: Bank account numbers, recipient account names, bank sort codes, deposit receipts, withdrawal history, and running YU balances. (We do not store complete debit/credit card CVV or card numbers).
  • Gameplay & Anti-Fraud Metrics: Match history, answers submitted, response latency, device IP address, operating system, and hardware identifiers.

3How We Use Your Personal Data

Your personal data is processed strictly under lawful bases specified by the NDPA:

  • Account Provision & Performance of Contract: Facilitating live trivia matchmaking, calculating stake rewards, holding escrow, and executing automated withdrawals.
  • Legal & Regulatory Compliance: Fulfilling Central Bank of Nigeria (CBN) AML/CFT rules, NLRC reporting, and verifying age eligibility (18+ only).
  • Anti-Collusion & Integrity: Screening matchmaking candidates to prevent match-fixing between accounts sharing proximity or network identifiers.
  • Customer Support: Resolving transaction inquiries, ticket communications, and technical dispute investigations.

4Data Protection & Cryptographic Security

We implement enterprise-grade technical and organizational safeguards:

  • All network transmissions are encrypted with TLS 1.3 / AES-256 protocols.
  • Sensitive identity attributes (including PIN and BVN records) are cryptographically hashed using salted bcrypt and SHA-256 encryption.
  • Database access is segregated with strict Role-Based Access Controls (RBAC) and logged for compliance auditing.

5Your Rights Under Nigerian Law

As a Data Subject under the Nigeria Data Protection Act, you possess clear rights:

  • Right of Access: Request confirmation of whether we hold your personal data and obtain a copy.
  • Right to Rectification: Request correction of inaccurate personal details.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your account and data, subject to legal record-retention requirements for financial transactions.
  • Right to Withdraw Consent: Revoke consent for optional notifications at any time in the app settings.

Data Protection Officer (DPO) Contact

For any privacy inquiries or to exercise your statutory data rights:
Data Protection Officer, NAVIE LABS LIMITED (RC: 6876732)
Email: privacy@yuko.lol · In-App Support Chat available 24/7.